© 2024 nextCX.ai
At nextCX.ai, we are committed to protecting your privacy. This policy outlines how we collect, use, and disclose information through our chatbot services. Your privacy is important to us, and we want you to feel confident that your personal information is secure.
Our chatbot collects the following types of information:
· User-Provided Information: This includes details such as your name, email address, and phone number, which you provide when interacting with our services.
· Chat Logs: This includes the content of your messages and the timestamps of your interactions with our chatbot.
· Usage Data: We automatically collect information such as your IP address, browser type, and how you interact with our services.
We use the information we collect to:
· Improve Our Services: Enhancing the functionality and performance of our chatbot.
· Respond to Inquiries: Providing customer support and addressing any questions or issues you may have.
· Send Promotional Communications: With your consent, we may send you marketing materials or special offers related to nextCX.ai.
We may share your information with trusted third-party service providers, such as chatbot hosting platforms, to help us deliver and improve our services. We do not sell, rent, or trade your personal information to anyone.
Our chatbot may use cookies and similar technologies to analyze usage patterns and improve our services. We may also partner with third-party advertising networks to display relevant ads based on your interests. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience.
We retain your information for as long as necessary to provide our services or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
While we strive to ensure that our chatbot provides accurate and respectful content, there may be instances where the content generated is offensive, inappropriate, or misleading. We cannot guarantee that all content will be free from issues, and we disclaim any liability for any harm or damages resulting from your interactions with the chatbot.
Please note that while our chatbot aims to provide accurate and relevant responses, it is not infallible and may sometimes produce content that is not entirely accurate or reflective of human judgment. As AI models can occasionally generate hallucinated responses, these should not be considered as a replacement for professional advice or human interaction.
We take reasonable precautions to protect your information, including SSL encryption, to prevent unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and your continued use of our services after such updates constitutes acceptance of the new policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@nextcx.ai.
